We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 7 Day Returns guarantee for orders which did not personalized and the products which in bad quality or damage in the process of shipping.Buy with confidence and enjoy a great shopping experience!
1. For you left the wrong customized information and address,we will provide you with a 30% discount code, please contact our customer service to obtain a discount code.
2. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 30% cancellation fee.
3.Orders can be refunded within 7 days of receipt . Note that overdue requests may not be accepted.
Non-Returnable ItemsWe will not accept returns in the following conditions:
Notes: All returns must be authorized by our Team via the Support Center. Returned item without an Return Merchandise Form (RMA) will not be accepted.
Returns Process & Time-FramePlease carefully follow our returns process to minimize any delays:
Kindly allow between 3-6 business days for our after sales team to process your request. After this, please note the refund times below:
For credit card refunds, please allow between 7-14 business days for the transaction to process.
For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account.
Return Shipping Costs & Address
We aim to offer services that will benefit all of our loyal customers. All of our other worldwide customers can return to our warehouse.1. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.